Your Patients Feel Better After Three Visits and Disappear. Madifyx Keeps Them on the Plan.
Your Patients Feel Better
After Three Visits
and Disappear.
Madifyx Keeps Them
on the Plan.
Automated reminders, care plan follow-up, lapsed patient reactivation, and review generation — built specifically for chiropractic practices.
Live in 48 hours · No tech skills required · Works with your existing EHR
PATIENT FILE
But that's just one patient.
This is sitting in your practice management system right now. Uncontacted.
The average chiropractic patient completes only 6 of their recommended visits.
Source: Noterro, 2025
Why Chiropractic Practices
Lose Revenue Without Knowing It
It doesn't show up in one bad month. It drains quietly, every week.
The average visits completed before a patient stops care.
You recommended 18 more.
18 uncompleted visits
× $90 average per visit
= $1,620 per patient
That happens to 40 patients in a typical practice per year.
= $64,800 in incomplete care.
And almost nobody follows up when a patient goes quiet.
This isn't billing fraud or bad medicine.
It's a communication gap.
Patients feel better and stop. They needed one more message.
Source: Noterro, 2025 · TrackStat, 2025
Madifyx Across the Full
Patient Lifecycle
Every patient moves through five stages. Most practices only cover the first two.
NEW INQUIRY
Potential patient reaches out for the first time.
- Replies instantly — day or night
- Books new patient consultation
- Sends welcome + pre-visit info
ACTIVE CARE PLAN
Patient is attending and making progress.
- Sends reminders 24hrs + 2hrs before
- Handles cancellations and rescheduling
- Triggers no-show recovery immediately
THE DANGER ZONE
Patient feels better. Starts missing appointments. Going quiet.
- Flags drop-off pattern automatically
- Sends re-engagement message
- Reminds patient why continuing matters
DISCHARGE OR TRANSITION
Patient completes plan or transitions to wellness care.
- Sends review request at peak satisfaction
- Introduces wellness maintenance plan
- Asks for referrals from happy patients
LAPSED PATIENT
Patient has been inactive for 60–180+ days.
- Triggers reactivation sequence
- Year-end insurance benefit reminder
- Personalised win-back message
Without Madifyx, only stages 1 and 2 get consistent attention.
Stages 3, 4, and 5 are where the revenue is.
The 90-Day Reactivation
Window Every Practice Is Missing
Lapsed patients don't make a conscious decision to leave. They just stop booking. And then time runs out.
Still thinking about coming back.
They felt improvement. Life got busy. A single message at this stage reactivates most patients immediately.
Starting to adapt to the pain.
They've adjusted their routine. Still reactivatable — but it takes more than one touch.
The last real window.
They're searching for alternatives. This is your final chance before they commit elsewhere.
They've moved on.
Without proactive outreach at every earlier stage, you've lost this patient — and their referrals.
Automated reactivation tools recover up to 35% of lapsed patients when contact is made within this window.
Source: zHealth, 2025
Every day of silence is a day
closer to losing them for good.
How Madifyx Works at
Each Stage of Patient Care
The right message, to the right patient, at exactly the right moment.
BEFORE THE VISIT
New Patient Booking
Online scheduling directly onto your calendar, 24/7.
Appointment Reminders
Sent 24hrs and 2hrs before — SMS and email.
New Patient Welcome
Automated pre-visit info, forms, and what to expect.
DURING CARE PLAN
No-Show Recovery
Instant reschedule offer sent the moment a patient misses.
Drop-Off Detection
Flags patients skipping appointments before the pattern becomes a problem.
Care Plan Check-Ins
Automated messages at key visit milestones to keep patients motivated.
AT DISCHARGE
Review Request
Sent automatically at peak satisfaction — right after the patient's best session.
Referral Ask
Happy, discharged patients get a referral prompt at the exact right moment.
Wellness Transition
Introduces maintenance care to patients completing acute plans.
REACTIVATION
Lapsed Patient Sequences
Patients inactive 30, 60, and 90 days get personalised re-engagement messages.
Year-End Benefits Alert
Patients with unused insurance benefits get reminded before their coverage resets.
Two-Way SMS
Patients text your clinic number. Madifyx handles it immediately.
Built for Every
Chiropractic Practice Model
Your clinical skill is sharp. Your follow-up system shouldn't need to be manual.
When you're the chiropractor and the business owner, Madifyx handles everything you can't be in two places to do.
Patient reminders and rescheduling
Lapsed patient reactivation
Review generation after every visit
More doctors means more patients means more that falls through the cracks.
Madifyx standardises communication across every provider so no patient drops off between the cracks of a growing team.
Care plan drop-off detection
Cross-provider patient tracking
Automated wellness transitions
Consistent patient experience across every location. Without micromanaging it.
Every clinic sends the same quality of follow-up, reminders, and reactivation — automatically, from location one to ten.
Multi-location patient tracking
Franchise-standard communication
Portfolio-level dashboard
Live in 48 Hours.
Your Staff Touches Nothing.
We integrate with your EHR. You approve every message. It runs.
20-Minute Setup Call
Tell us your EHR system, visit types, care plan structure, and how you prefer to communicate with patients.
We Build Your System
Every reminder, drop-off sequence, reactivation message, and review request — written around your practice, in your voice, timed correctly.
You Approve and Launch
Review every automated message before anything is sent to patients. Monthly check-ins keep performance sharp.
Are You Reaching Them?
Or Losing Them in Silence?
Every patient in your database is a relationship. Madifyx keeps every single one active — from first visit to long-term wellness care.
Built for chiropractic practices that want full schedules, complete care plans, and patients who come back.