Madifyx Logo
    MADIFYX
    AI SYSTEMS
    LoginBook a Demo
    AI AUTOMATION FOR HVAC CONTRACTORS

    AI Automation and CRM for HVAC Contractors

    Madifyx is the AI-powered CRM built for HVAC contractors. Every emergency call answered, every estimate followed up, and every service agreement client kept, automatically, 24/7.

    • Answer every call during peak season, even when every tech is deployed
    • Follow up on every unsold estimate automatically until it converts or closes
    • Reactivate lapsed service agreement customers before they call a competitor

    Trusted by HVAC contractors across the US. Residential and commercial. No tech skills required.

    Live in 48 hours · Works for residential and commercial HVAC · No tech skills required

    Your Busiest Season Is Your Most Unanswered Season.
    Madifyx Fixes That.

    HEAT SEASON
    JAN
    FEB
    MAR
    APR
    MAY
    JUN
    AC SEASON
    JUL
    AC SEASON
    AUG
    SEP
    OCT
    NOV
    HEAT SEASON
    DEC
    ☀ Summer Peak
    34% of your annual revenue. 8 weeks. Every tech deployed.
    Source: Contractor in Charge, 2026
    ❄ Winter Peak
    71% of calls missed during peak season. $900+ per call.
    Source: AgentZap / Voctiv, 2026

    Your busiest weeks are your most unanswered weeks.

    "62% of HVAC calls arrive after hours, on weekends, or during holidays — when your team is unavailable."

    Source: AgentZap, 2026

    The HVAC Missed Call Problem Is Worth $45,000 to $120,000 a Year

    This isn't an estimate. It's arithmetic.
    Source: CallBird AI / ServiceTitan, 2026

    YOUR BUSINESSMISSED CALLS/MOANNUAL COST
    Small contractor
    (15 calls/day)    		~65 missed$45,500/yr
    Mid-size HVAC
    (25 calls/day)    		~110 missed$77,000/yr
    Busy seasonal shop
    (40 calls/day)    		~175 missed$122,500/yr
    Based on 27% industry miss rate × $180 avg missed call value. Emergency call season increases both figures significantly. Source: Invoca / Voctiv, 2026

    "30% of inbound HVAC calls go directly to voicemail. 85% of those callers never call back — they call the next contractor."

    Source: AxZ Lead / ProposalKit, 2026

    This isn't a staffing problem. Your team is on jobs.

    That's exactly where they should be. Madifyx answers the phone while they're there.

    Why Emergency Calls Are Your Most Valuable — and Most Missed

    Not all HVAC calls are equal. The ones worth the most arrive at the worst time.

    🔥 NO-HEAT EMERGENCY

    Furnace failure. January. 11pm.

    Average job value: $900 – $2,500 (Invoca, 2026)

    "They can't wait until morning. They called the next contractor before your voicemail finished."

    ❄ NO-COOL EMERGENCY

    AC failure. July. 102°F outside.

    Average job value: $800 – $2,000 (Invoca, 2026)

    "Same story. Different season. 78% go with whoever picks up first."

    🔧 STANDARD SERVICE CALL

    System not performing. Normal hours.

    Average job value: $180 – $600

    "67% immediately call a competitor. 2.3 seconds of patience in 2026." (Contractor in Charge, 2026)

    📋 NEW INSTALLATION INQUIRY

    Full system replacement. High-intent.

    Average job value: $5,000 – $15,000+

    "Highest value. Lowest urgency. But still gone if you don't respond within the hour."

    Madifyx answers every call type — emergency, standard, and inquiry — 24 hours a day, 7 days a week, including the day your whole crew is dispatched.

    Stop Missing Calls →

    What Madifyx Does for HVAC Contractors 24/7

    Every call type. Every scenario. Every hour. Automated.

    🔥 EMERGENCY CALLS▼

    ① Instant 24/7 Answer

    Every emergency call answered in under 2 seconds — no rings, no voicemail.

    ② Emergency Dispatch Protocol

    Madifyx captures the issue, address, and contact — alerts on-call tech immediately.

    ③ Missed Call Text-Back

    Any call that slips through gets an automated SMS within 30 seconds: "We got your message. A tech is being dispatched."

    ❄ AFTER-HOURS CALLS▼

    ④ Evening & Weekend Coverage

    62% of HVAC calls come outside business hours. Every one answered.

    ⑤ Overnight Booking

    Non-emergency after-hours calls get next available slot booked automatically onto your calendar.

    ⑥ On-Call Escalation

    Madifyx distinguishes between "can wait until morning" and "need help now" — escalating true emergencies only.

    🔧 STANDARD JOBS▼

    ⑦ Instant Quote Response

    Web form inquiries get a reply within 60 seconds, day or night.

    ⑧ Estimate Follow-Up

    Sent a quote? 48-hour automated follow-up if no response. Then Day 7. Then Day 14.

    ⑨ Appointment Reminders

    Automated SMS reminders 24hrs and 2hrs before every scheduled service call.

    📋 SERVICE AGREEMENTS▼

    ⑩ Renewal Reminders

    Service agreement clients get automated renewal alerts before their agreement expires.

    ⑪ Seasonal Maintenance Booking

    Every agreement client gets an automated outreach before summer tune-up and winter prep season.

    ⑫ Lapsed Agreement Win-Back

    Clients whose agreements lapsed receive re-engagement sequences before the next peak season.

    🔥 EMERGENCY CALLS

    ① Instant 24/7 Answer

    Every emergency call answered in under 2 seconds — no rings, no voicemail.

    ② Emergency Dispatch Protocol

    Madifyx captures the issue, address, and contact — alerts on-call tech immediately.

    ③ Missed Call Text-Back

    Any call that slips through gets an automated SMS within 30 seconds: "We got your message. A tech is being dispatched."

    ❄ AFTER-HOURS CALLS

    ④ Evening & Weekend Coverage

    62% of HVAC calls come outside business hours. Every one answered.

    ⑤ Overnight Booking

    Non-emergency after-hours calls get next available slot booked automatically onto your calendar.

    ⑥ On-Call Escalation

    Madifyx distinguishes between "can wait until morning" and "need help now" — escalating true emergencies only.

    🔧 STANDARD JOBS

    ⑦ Instant Quote Response

    Web form inquiries get a reply within 60 seconds, day or night.

    ⑧ Estimate Follow-Up

    Sent a quote? 48-hour automated follow-up if no response. Then Day 7. Then Day 14.

    ⑨ Appointment Reminders

    Automated SMS reminders 24hrs and 2hrs before every scheduled service call.

    📋 SERVICE AGREEMENTS

    ⑩ Renewal Reminders

    Service agreement clients get automated renewal alerts before their agreement expires.

    ⑪ Seasonal Maintenance Booking

    Every agreement client gets an automated outreach before summer tune-up and winter prep season.

    ⑫ Lapsed Agreement Win-Back

    Clients whose agreements lapsed receive re-engagement sequences before the next peak season.

    Service Agreements: The Recurring Revenue Most HVAC Companies Underuse

    A single HVAC service agreement client is worth $150–$400/year in guaranteed recurring revenue — plus priority call access when their system fails.

    Most agreements lapse silently. The client forgets. You forget. Peak season hits and they're calling a competitor.

    Agreement Signed

    WITHOUT MADIFYX

    File created. Nothing automated.

    WITH MADIFYX

    Welcome sequence sent. First tune-up date booked.

    Spring AC Tune-Up Due

    WITHOUT MADIFYX

    Someone needs to call the list. It usually doesn't happen.

    WITH MADIFYX

    Automated outreach sent 3 weeks before season. Client books online.

    Mid-Year Check-In

    WITHOUT MADIFYX

    No contact. Client wonders if the agreement was worth it.

    WITH MADIFYX

    Automated check-in sent. Client feels remembered.

    Fall Heat Prep Due

    WITHOUT MADIFYX

    See Spring. Same problem.

    WITH MADIFYX

    Automated outreach. Appointment booked before the November rush.

    Agreement Renewal — 30 Days

    WITHOUT MADIFYX

    Renewal date passes unnoticed. Agreement lapses. Client moves on.

    WITH MADIFYX

    Automated renewal reminder sent at 30, 14, and 7 days.

    Lapsed Agreement — 90 Days

    WITHOUT MADIFYX

    Client not contacted. Next peak season: they Google a competitor.

    WITH MADIFYX

    Win-back campaign sent. Often re-signed before summer.

    Every agreement in your system is a revenue line that renews — or doesn't. Madifyx makes sure it renews.

    Automate Your Service Agreements →

    Built for Every HVAC Business Model

    RESIDENTIAL HVAC

    1 tech or 10. Every call matters. Every emergency pays.

    Whether you're a solo operator or running a full crew, Madifyx ensures no residential call goes unanswered during your busiest weeks.

    • → 24/7 emergency call answering
    • → After-hours booking automation
    • → Service agreement renewal sequences
    COMMERCIAL HVAC

    Longer contracts. Higher value. More decision-makers.

    Commercial clients require consistent communication. Madifyx keeps every account warm between service cycles.

    • → Multi-contact follow-up sequences
    • → Preventive maintenance scheduling
    • → Contract renewal automation
    MULTI-LOCATION HVAC

    Multiple areas. Multiple dispatch centers. One standard.

    Madifyx routes calls and follows up consistently across every location without your team managing it separately.

    • → Location-based call routing
    • → Cross-territory service reminders
    • → Portfolio-level reporting

    Live in 48 Hours — Built Around Your Dispatch System

    We integrate with your scheduling tools. You approve everything. It runs before the next peak season.

    01

    30-Minute Setup Call

    Tell us your service area, call volume, emergency protocol, and how your dispatch currently works.

    02

    We Build Your System

    Every response, sequence, and service agreement reminder built around your HVAC business — approved by you before going live.

    03

    Every Call Covered

    Sub-60-second response on every call type. 24 hours a day. Including July. Including January.

    Book Your Setup Call →

    Connects to the Tools You Already Use

    Your existing software stays. Madifyx adds 24/7 coverage to whatever you're already running.

    ServiceTitanHousecall ProJobberFieldEdgeService FusionSuccesswareGoogle CalendarOutlookQuickBooksStripeSquareAngi

    Don't see yours? Madifyx connects to most HVAC field service platforms.

    Common Questions From HVAC Contractors

    What is Madifyx for HVAC contractors?▼
    Madifyx is AI automation software built specifically for HVAC companies. It answers every inbound call instantly — 24 hours a day — handles emergency dispatch alerts, books non-emergency appointments automatically, follows up on unsold estimates, sends service agreement renewal reminders, and requests reviews after every completed job. It runs continuously so your team can focus on service calls, not managing the phone.
    How does Madifyx handle HVAC emergency calls after hours?▼
    When an emergency call comes in after hours, Madifyx answers within seconds, captures the issue, property address, and contact details, then immediately alerts your on-call technician with a full summary. The homeowner receives a confirmation message that help is on the way. Non-emergency calls get a next-available appointment booked automatically — no manual follow-up needed from your team the next morning.
    How much revenue do HVAC contractors lose to missed calls?▼
    Based on industry data, the average HVAC contractor misses 27% of inbound calls — costing $180 per missed call in lost revenue on average. For a business receiving 25 calls per day, that's approximately $77,000 in annual missed revenue. During peak season — summer AC and winter heat emergencies — both the miss rate and the average job value increase significantly, making the true seasonal cost considerably higher.
    Can Madifyx help with HVAC service agreement renewals?▼
    Yes. Madifyx tracks every service agreement client and sends automated renewal reminders at 30, 14, and 7 days before expiration. It also triggers seasonal maintenance outreach before summer and winter service windows — prompting clients to schedule their tune-ups before your calendar fills. Lapsed agreement clients receive win-back campaigns timed before peak season, when their need for coverage is highest.
    Does Madifyx follow up on HVAC estimates and quotes?▼
    Yes. When an estimate is sent with no response, Madifyx sends a follow-up message at 48 hours, Day 7, and Day 14 — each with a slightly different approach tailored to common HVAC objections like timing, financing, or comparing quotes. Sequences stop automatically when the prospect responds. Contractors who implement structured estimate follow-up consistently increase their close rate without adding any work to their team.
    What integrations does Madifyx support for HVAC companies?▼
    Madifyx integrates with ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, Successware, Google Calendar, Outlook, QuickBooks, Stripe, and most other HVAC field service and scheduling platforms. Leads from Angi, your website, and Google Business Profile are captured and responded to automatically — regardless of which channel they came from.
    How does Madifyx manage HVAC calls during peak season?▼
    During summer and winter peak seasons — when your entire crew is deployed and call volume spikes — Madifyx handles every inbound call that your team can't reach. Emergency calls trigger dispatch alerts immediately. Standard service requests get booked for the next available slot. No call goes to voicemail without an immediate automated response. This prevents the seasonal revenue loss that occurs when demand peaks and capacity maxes out.
    How does Madifyx generate reviews for HVAC companies?▼
    After every completed service call, Madifyx sends an automated review request via SMS — timed to arrive while the homeowner is still satisfied from their restored comfort. Consistent review generation builds your Google and Angi profiles steadily after every job, creating the social proof that influences homeowners searching "HVAC contractor near me" — especially before and during peak season.
    Is there a free trial?▼
    Yes. Madifyx offers a free trial with full access to all features — 24/7 call answering, emergency dispatch protocols, estimate follow-up, service agreement reminders, review generation, and the complete dashboard. Book a demo to see exactly how it works for your HVAC business before making any commitment.
    How long does setup take for an HVAC company?▼
    Most HVAC contractors are live within 48 hours. After a 30-minute setup call where we learn your dispatch process, service area, call volume, and software, we build your complete automation system. Every response and sequence is reviewed and approved by you before anything reaches a customer. Your team needs zero technical skills — the system runs in the background of your existing operations.
    Get Started with Madifyx →
    SUMMER IS COMING. JANUARY IS COMING. BOTH ARE 8 WEEKS OF PEAK REVENUE.

    Every Unanswered Ring Is a Job Your Competitor Booked.

    Emergency calls at 3am. Service requests on Saturday. Estimates that needed one more follow-up. Madifyx covers every single one — while your team stays focused on fixing systems.

    ✓ Live in 48 hours✓ Covers emergencies 24/7✓ Integrates with your field service tools✓ No technical skills required

    Built for HVAC contractors who want to stop losing peak-season revenue to an unanswered phone.

    Book a Demo →