A Parent Just Enquired About Tutoring for Their Child.
It's 9pm.
Nobody Replied.
Tomorrow Is Too Late.

Madifyx responds to every parent enquiry within 60 seconds — day or night — books the first session, sends reminders, and keeps students enrolled through every seasonal dropout window.

Works alongside your scheduling · Live in 48 hours · No tech skills required

Holiday break. Sessions pause. Students don't come back.

A 3-week break becomes a permanent goodbye for 20–30% of your roster every December. No check-in. No re-enrollment prompt. Just silence.

School ends. Summer tutoring feels optional. The phone stops ringing.

Spring students — your most loyal clients — walk out the door in June with no summer offer, no follow-up, and no reason to return until September. Most don't.

Test is done. Student feels relieved. You never hear from them again.

Post-exam students are the easiest re-enrollment in the calendar. Score came back lower than expected? That's your opening. Most never send the message.

Family gets busy. A session gets cancelled. Then another. Then they're gone.

The slow drift — 2 cancellations become 3, then they stop responding to rescheduling requests. Most notice at month 2. Madifyx notices at cancellation 1.

📩 ENQUIRY HANDLING

• ① Instant Enquiry Response

  Every parent enquiry — web form, SMS, or social — answered within 60 seconds in your voice. Day or night. Including weekends.

• ② Missed Call Text-Back

  Every unanswered call gets an automatic SMS in 30 seconds. The parent who called at 9pm gets a reply before they close the browser tab.

• ③ First Session Booking

  Madifyx qualifies the enquiry, captures the student's subject and level, and books the first session directly.

• ④ Enquiry Follow-Up Sequence

  Enquiries that don't book immediately get a Day 2, Day 5, and Day 10 follow-up — in case life got in the way.

📅 ACTIVE STUDENT MANAGEMENT

• ⑤ Session Reminders

  24-hour and 2-hour reminders for every scheduled session. Sent to parent and student. No-shows drop significantly.

• ⑥ Cancellation Recovery

  Session cancelled? Madifyx immediately offers the next available slot and rebooks before the student drifts.

• ⑦ Progress Check-In Messages

  Automated "how is it going?" messages between sessions — keeping parents engaged and building the relationship beyond the classroom.

🔄 RETENTION AND RE-ENROLLMENT

• ⑧ Dropout Early Warning

  Second consecutive missed session triggers an automatic re-engagement sequence. Catches drift at week 2 instead of month 2.

• ⑨ Seasonal Re-enrollment Campaigns

  December, June, and August campaigns sent to your full client base at exactly the right enrollment window moment.

• ⑩ Post-Exam Follow-Up

  Every test-prep student receives an automated follow-up within 72 hours of their exam date — whether results are in or not.

• ⑪ Lapsed Student Win-Back

  Students who dropped off 3–12 months ago receive a targeted re-engagement campaign when the next enrollment window opens.

⭐ REVIEWS AND REFERRALS

• ⑫ Outcome-Based Review Request

  After a student hits a milestone — a grade improvement, a strong test score, a subject passed — Madifyx sends a review request to the parent at exactly the moment they're most proud.

• ⑬ Referral Ask

  Happy parents are the best source of new students. Automated referral request sent after 4 weeks of successful sessions.

• ⑭ Google Review Generation

  Consistent post-milestone requests build your rating week by week — from outcomes your students were already achieving.

• ✗ Spring term ends
• ✗ Students say goodbye
• ✗ No summer offer sent
• ✗ No follow-up in June or July
• ✗ August scramble begins
• ✗ New enrollment push costs money

• ✓ Spring term final week
• ✓ Summer programme offer sent to every active student
• ✓ June 15: re-engagement to non-responders
• ✓ July 1: lapsed students receive 'summer's halfway done' nudge
• ✓ August: September preview sent to all summer students

Teaching 15 students a week. Managing enquiries between sessions. Running it all yourself.

Madifyx handles every enquiry, sends every reminder, and builds your reviews — so you can focus on teaching without losing students to slow responses.

• → 24/7 enquiry response
• → Session reminder automation
• → Review generation after milestones

Every enrollment is deadline-driven. Every parent is anxious. Speed of response wins the student.

Madifyx responds to every test prep enquiry instantly, sends post-exam follow-ups automatically, and captures every retake window with targeted campaigns to your existing student base.

• → Registration deadline campaigns
• → Post-score follow-up sequences
• → Retake window re-enrollment

Multiple tutors. Multiple subjects. One system that manages all parent communication.

Madifyx handles inbound enquiries, session reminders, seasonal campaigns, and Google reviews across your entire student base — without adding workload to your team.

• → Multi-tutor session management
• → Seasonal enrollment campaigns
• → Center-wide review automation

Every student's full history

Subject. Level. Last session. Upcoming test date. Parent contact. Session notes. All in one place — visible the moment they enquire.

Seasonal campaigns that run themselves

September back-to-school. December re-enrollment. Summer slide prevention. All configured once, running every year.

The students you forgot are in there

Lapsed since March. Dropped off after exams. Never booked summer sessions. Madifyx knows who they are and sends the message before you remember to.

We Map Your Enrollment Windows

Tell us your term dates, test prep calendar, and biggest seasonal dropout moments. We build your campaigns around them.

We Write Your Messages in Your Voice

Every enquiry response, session reminder, seasonal campaign, and review request is written in your tone and approved by you before reaching any parent.

Every Enquiry Answered. Every Student Retained.

From day one, every parent message gets an instant reply, every dropout window gets a campaign, and every milestone gets a review request. You focus on teaching.